Shipping policy

Shipping Policy

At KTITIS©, we work hard to ensure your order is processed carefully and delivered as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

During busy periods, holidays, or promotional events, processing times may be slightly longer.

Estimated Delivery Time

Estimated delivery times may vary depending on your location:

- United States: 6–12 business days
- United Kingdom: 5–10 business days
- Europe: 6–12 business days
- International Orders: 7–18 business days

Please note that these are estimated delivery times and are not guaranteed.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email so you can follow your package in real time.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

Customers are responsible for any customs or import charges that may apply.

Shipping Delays

Occasionally, shipping delays may occur due to:
- Customs processing
- Weather conditions
- Carrier delays
- High shipping demand

KTITIS© is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

KTITIS© is not responsible for packages lost or delayed due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us as soon as possible with your order number and any relevant photos.

Contact

For shipping-related questions, please contact us:

Email: support@ktitis.com